1. Introduction
Kodihabitat ("Company", "we", "our", or "us") operates the Kodihabitat website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information in various ways, including:
- •Personal Data: Name, email address, phone number, and company information when you contact us or sign up for our service
- •Financial Data: Payment information for billing purposes (processed securely through third-party payment processors)
- •Automatic Data: Browser type, IP address, device type, pages visited, and timestamps
- •Property Data: Property details, tenant information, and rental agreements when using our platform
3. Use of Information
We use collected information for:
- •Providing, maintaining, and improving our services
- •Processing transactions and sending related information
- •Responding to your inquiries and customer support requests
- •Sending marketing communications (with your consent)
- •Analyzing usage patterns to improve user experience
- •Complying with legal obligations
4. Data Security
We implement comprehensive security measures to protect your personal information, including AES-256 encryption for data at rest and TLS 1.3 encryption for data in transit. All sensitive data is processed on secure, SOC 2 compliant servers with 24/7 monitoring. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time, subject to legal retention requirements.
6. Third-Party Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- •Service providers who assist in operating our website and conducting our business
- •Payment processors for transaction processing
- •Law enforcement when required by law
7. Your Rights
You have the right to:
- •Access your personal information
- •Request correction of inaccurate data
- •Request deletion of your data
- •Opt-out of marketing communications
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features may not function properly if you disable cookies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services following such notification constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: support@kodihabitat.com
Address: Westlands Commercial Plaza, 5th Floor, Nairobi, Kenya